The following Guiding Principles were developed to ensure the success of the process:
-
Ultimate accountability for performance management rests with individual managers and their employees. Responsibility is shared by these groups.
-
Individual and group efforts are to be reviewed regularly to ensure alignment across departments and work units.
-
The key elements of the process are dialogue, collaboration, shared understanding, agreement and mutual commitment.
Management Role
Managers are charged with:
- encouraging employees to put their best efforts forward
- setting and communicating clear goals, standards and expectations and ensuring alignment between individual efforts and the college’s mission and goals
- observing, evaluating and developing employees
- ensuring everyone has the resources they need to do their best
- maintaining ongoing awareness of individual performance, strengths, and development needs
- coaching employees whether they’re struggling to meet current expectations or seeking increased responsibilities
- providing specific, timely feedback
- creating a work environment that encourages and supports individual employee engagement
- modeling desired behaviors.
Individual Employee Role
Ultimately, each individual is responsible for his or her own development. Specifically, employees are charged with:
- identifying and developing the knowledge and skills needed for their job
- soliciting feedback on a regular basis
- understanding how their individual efforts contribute to the overall goals of the college
- keeping their supervisor informed of their progress against goals
- ensuring they have the resources they need to achieve their goals
