Help Desk - x3410

The Help Desk is your first point of contact for any technology problem. When in doubt - call!

Directions for System Log-Ins and Passwords

        Novell Network - to use any Wagner College computer, you must log in to the network using the Novell client.

        Mailport - check your Wagner email using our web-based email client from anywhere using any internet browser

        WWAM - the Wagner Web-Based Academic Manager allows you to check your schedule, grades, academic records, and the course catalog

        Moodle - our web-based course management system that extend classroom activities onto the web

Network Space

       Dorm Access to your P Drive - you can now access the files you save to your P drive in the Library or the Lab from your own dorm room.
      

Email

Setting your computer up to use Outlook Express

Setting your computer up to use Thunderbird

How to use Mailport

Moodle Student Guide

This guide will help you with any Moodle questions you may have. Feel free to also call the Help Desk for additional support.

Printing Policy

All students receive an account that allows them to print using printers in the Library and the Spiro Computer Lab. First-, second- and third-year students receive a $40 credit, while seniors receive a $50 credit in recognition of the additional research they are conducting for their senior thesis within their senior learning community. Once your credit has been used, you may add money to your account through the Bursar's Office. You may also run a negative balance for a short period of time, so you will always be able to complete a printing job.

Printing is charged at $0.10/page for black and white; $0.25/page for color.

Responsible Use Policy

All members of the Wagner College community (faculty, staff and students) are required to follow the College's Responsible Use Policy .

Software tutorials

Wagner College licenses a series of online tutorials for over 300 software titles and these tutorials are all free for your use.

Feedback:______________________________________

The help sheets and other resources on this site are

a work in progress.  Your comments are welcome at:

netops@wagner.edu